Delivery & Shipping
Delivery in South Africa takes 1-4 business days once couriers have collected. Areas in remote regions may experience a slight delay. Urgent express deliveries can be arranged for R99 if ordered before 9am.
Delivery is nationwide and our courier delivers to your door. You will be issued with a waybill number to track your shipment so you can make sure you’re around.
Delivery nationwide is at a flat rate of R69.00. Alternatively, you can collect from our premises in Helderberg, WC , free of charge.
If you have any queries please contact: firstname.lastname@example.org or whatsapp/call us: 063 741 2748
*Black Friday orders may experience delays due to high volumes.
*Couriers do not deliver to Po Box / Private Bags – Drop off boxes can be arranged
*Pre-orders go out in the week after launch, may experience delays
Return / Exchange Policy
If you are not satisfied with your purchase and wish to exchange it: The item will need to be in original condition, unworn, unwashed and still have all the original labels and sanitary stickers untampered with to qualify for the policy.
*Sale items are eligible for exchanges only where available. No returns/exchanges on R99 specials.
In terms of the return/exchange policy you have 5 days from the receipt (delivery) of the product to contact us.
The shipping costs of the return/exchange items to our premises is to be covered by the customer, we will cover the cost to courier the new (exchanged items) back to you. Should you require any further assistance we are happy to help, please feel free to reach out.
Please note we do not allow the reselling of any items without a contractual agreement.
Should you at any stage have any queries or want to request an exchange, please drop us an e-mail at email@example.com or whatsapp/call us: 063 741 2748